Quality analyst/performance coach@BT Financial Group
Verified
Sai is a Quality Analyst and Performance Coach at BT Financial Group, where he specializes in optimizing customer service processes and coaching frontline teams. With over seven years of experience in financial services, he has led multiple initiatives that improved call quality scores and reduced error rates across key workflows. Sai is passionate about using data-driven insights to design practical training programs that lift both compliance and customer satisfaction. Outside of work, he mentors early-career professionals and enjoys exploring emerging trends in fintech and customer experience.More...
Jaya Krishna Chaitanya
Technical Lead@Chubb Insurance
Verified
I am a Technical Lead at Chubb Insurance, where I spearheads innovative technology solutions to enhance efficiency and security. With over a decade of experience in software development and project management, I excel in multiple technologies like .Net, Azure, Databases, AKS, Microservices etc. I hold a Master's degree in Computer Science and am passionate about fostering a collaborative and forward-thinking work environment. Outside of work, I enjoy exploring new technologies and mentoring budding tech enthusiasts.More...
Emilia Gozza
Marketing & Communications Manager@Mandarin Oriental Hotel Group
Verified
Marketing & Communications Manager with 15 years of experience.More...