AI Chatbot Strategist | Conversational UX Researcher | EdTech & Adaptive Learning Designer
I bridge the gap between human creativity and AI innovation—designing user-centered, co-creative chatbot systems that empower businesses, educators, and communities. With deep expertise in Conversational UX, Learning Experience Design (LxD), and AI-powered business automation, I lead the design, development, and deployment of scalable chatbot solutions that drive lead generation, CRM integration, and customer engagement across multi-channel platforms.
As a UX researcher, I specialize in designing intuitive, accessible, and transparent AI interactions. I leverage data-driven insights, human-computer interaction (HCI) principles, and adaptive learning technologies to create engaging, high-impact user experiences. My work spans instructional design, workflow automation, and AI ethics, supporting organizations prioritizing sustainability, collaboration, and digital transformation.More...