Market & Customer Research@Career Development Institute
Verified
Senior-level research and analyst professional with cross sector experience, leading both external (market/customer) and internal (employee) research. Currently leading a new research capability at the UK’s Career Development Institution (P/T) - the membership body for the UK’s career guidance profession - while freelancing. For over a decade, has occupied roles to design and establish research capabilities so that organisations respond effectively to technological, market or social trends. Adept at team and programme leadership, as well as ‘hands on’ project delivery of qualitative and quantitative research, landscape/secondary research, statistical analysis (using Python and SPSS). Adept user of AI research tools, global knowledge libraries, open data and analytics tools.More...