With 18 years of experience in the hospitality industry, I have spent the last six years with Caravan, where I currently work as Operations Manager. Over the past two years in this role, I’ve been responsible for overseeing day-to-day operations, optimising performance, and fostering a strong, people-centered culture. My role involves improving operational efficiency, streamlining processes, and ensuring that both employees and customers have the best possible experience.
Throughout my career, I have developed a deep passion for hospitality, focusing not only on operational excellence but also on creating environments where people thrive. My experience has equipped me with the skills to lead large teams, support staff development, and drive growth and profitability in fast-paced, customer-focused settings.More...
Elsa Hefes
HR Director | Advisor@Fixture Calendar
Verified
I am a highly experienced professional currently serving as the HR Director and Advisor at Fixture Calendar. I possess a wealth of experience in human resources, strategic planning, and personnel management. Before joining Fixture Calendar, I held several high-ranking HR director roles in various companies, particularly hospitality businesses and startups, demonstrating my ability to lead and manage teams successfully. With my exceptional knowledge in employment law, talent acquisition, and employee relations, I have been instrumental in driving employee engagement and enhancing company culture at Fixture Calendar. I hold a CIPD level 7 diploma, further solidifying my expertise in the field. My commitment to fostering a positive and productive work environment is evident in my approach to HR management.More...