Senior Client Journey & Service Designer@Sun Life Financial
Verified
Past student of ancient history and civilizations, as well as health informatics. Prior work experience in home health care and community support. Recent work experience and system leadership partnering with digital health solutions, jurisdictions, and patient-family advisors to create a more seamless and meaningful digital health experience. Currently working in the world of human-centered design in the context of investments, benefits, and health insurance to more intimately identify unmet needs and opportunities for the re-design of client journeys and services.More...
Stephen Wallis
Senior Manager, Product Measurement@Ahold Delhaize USA
Verified
* Product management leader skilled in go-to-market planning and success measurement, nurturing strong teams, building consensus, identifying process improvements, and delivering prioritized features to a roadmap using agile Scrum, Kanban, or waterfall methods.
* Broad experience delivering digital transformation for both SaaS and COTS products over 25 years in a range of cutting edge and legacy technologies, delivering value across healthcare, government, travel, food, logistics, finance and communications sectors.
* Holds a BSc in computer science, a certificate in business analysis, and over 15 years identifying business opportunities, evaluating solutions, documenting requirements, performing data analysis, product management, including both leading teams and influencing leadership.
* A strong and transparent communicator, with the capacity to see the big picture, and identify critical details, enabling successful digital transformations.
* A founding partner in a successful online family travel business.
* Flexible and authorized to work legally in the USA, Canada, UK, and South Africa.More...