Heather Lindsey is a dedicated Customer Service professional with over five years of experience, known for her exceptional communication skills and empathetic approach. In addition to her customer service role, Heather is a talented voice-over artist, lending her versatile voice to commercials and audio-books. She is currently pursuing a degree in Business Management and working through a voice acting course to continually hone her craft through workshops and industry events. Outside of work, Heather enjoys hiking , singing both stage shows and karaoke and volunteering at her local animal shelters.More...
Lisa Yanni
Customer Service Trainer@Federal Government
Verified
Lisa Yanni is a dedicated Customer Service Trainer for the Federal Government, where she leverages over a decade of experience to enhance service delivery standards. Passionate about empowering teams, she specializes in developing innovative training programs that improve employee engagement, morale, and customer satisfaction. Lisa holds a Master’s degree in Industrial and Organizational Psychology from Walden University, and a Bachelor’s degree in Psychological and Social Sciences with a minor in Religious Studies from Penn State University. She is an advocate for continuous learning and professional growth. Outside of work, she enjoys hiking and photography, capturing the beauty of nature through her lens. She also is an avid reader and continuously strives for personal growth. She is a natural when it comes to public speaking, has performed stand up comedy on and off since 1992, and her personal motto is, “When the mouth is open for laughter, you may be able to shovel in a little food for the thought.”More...