With over 15 years of experience in the banking sector, I have built a solid foundation in financial management, credit structuring, and strategic partnerships. My academic journey includes an MBA in Strategic Communication, a Master’s in Administration, and a Ph.D. in Knowledge Engineering, where I explore data-driven banking innovations and Open Banking APIs. This combination of academic rigor and professional expertise enables me to approach financial challenges with both analytical depth and practical insights.
Throughout my career, I have led impactful initiatives, such as optimizing branch operations, launching insurance operations, and spearheading partnerships with key sectors. Notable achievements include securing over R$200 million in pension plans, reducing customer complaints through root cause analysis, and generating new mortgage opportunities by training and collaborating with real estate professionals. These results demonstrate my ability to deliver strategic value and foster growth for institutions and clients alike.
Currently, I am advancing my Ph.D. research on financial inclusion, collaborating with universities and institutions in Brazil and the UK. My work focuses on addressing poverty traps and reducing the poverty premium by leveraging data insights and innovative financial strategies. By integrating academic research with real-world applications, I aim to support policymakers and institutions in building more inclusive financial systems.
With a strategic and innovative approach, my mission is to transform the financial sector, creating solutions that contribute to a more inclusive and sustainable market.More...