Theresa Jones is an accomplished Call Center Trainer at TESDA, renowned for her innovative approach to workforce development. With over a decade of experience in the industry, she has successfully enhanced the skills of thousands of customer service professionals, leading to a 30% increase in client satisfaction ratings. A 40% agent improvement success rate.Theresa's expertise in curriculum design and her dynamic training sessions have earned her multiple awards for excellence in training and development. Passionate about empowering individuals, she continues to drive transformative change within the call center sector.More...
Erik Fritzler
Principal Infrastructure Architect@Frontier Airlines, Inc.
Verified
Technically sophisticated and accomplished professional with experience in leading overall IT operations in architecture, engineering, cybersecurity, artificial intelligence, and cloud.
Expert in developing innovative solutions and technology plans that provide value, align with business objectives, and follow industry best practices.
Proven track record of success in managing high-profile projects, leading cross-functional teams, re-engineering processes, and defining IT strategyMore...
Teryn Rogers
Director of Online Operations@Fabre Automotive
Verified
I have a degree in PR which I have used for event coordinating and marketing/advertising. Then, I have been in the automotive business for the past 16yrs. I handle a team of Internet sales consultants along with all the digital marketing and advertising for 3 manufactures.More...
CLARENCE LAMBLIN
SBU Manager@Xerox Business Process Outsourcing
Verified
Provided Mailroom and Data Entry Processing for AETNA, CIGNA, Coventry Insurance Companies plus Defense Finance and Accounting Services—managed operations in Kentucky, Georgia USA, Ghana, Guatemala, Mexico, and India.
Since retirement I have been Fly Fishing Outfitter at Cabelas' of Lexington for seven (7) years; worked at Yellowstone Anglers' Basecamp for five (5) years; driven a community bus transporting Medicare/Medicaid persons to their appointments; and volunteered for several federal parks for 1-3 months at a time.More...
Kevin Blume
IT Field Deployment Engineer@FirstPro, Inc.
Verified
FirstPro, Inc. has made significant strides in implementing new IT strategies to improve efficiency and productivity. As an IT Field Deployment Engineer, Kevin Blume has played a crucial role in this process. His expertise in system deployment, troubleshooting, and maintenance has greatly contributed to the success of various projects.
Under his leadership, the team has managed to reduce system downtime by 30%, thereby enhancing productivity. He has also been instrumental in the successful deployment of new software across different departments, ensuring seamless integration with existing systems.
In the coming months, Kevin will be focusing on the implementation of advanced security measures to protect company data and the introduction of new technologies to further streamline operations. His continued commitment to excellence and innovation is expected to drive significant growth for FirstPro, Inc. in the IT sector.More...
Cody Ross
Senior Creative Manager@Freedom Yurt-Cabins
Verified
Servant Leader with a background in Marketing, Web Design, Video Editing, Project & Program Management, CRM development, Process Development, IT, and Continuous ImprovementMore...