Senior Solutions Enginner | Bank Subject Matter Expert@Built Technologies
Verified
John Ricciardi is a highly experienced Senior Solutions Engineer and Bank Subject Matter Expert at Built Technologies. With a strong background in banking and finance, John uses his expertise to develop and implement innovative solutions for the company's various technological needs. His abilities extend to areas like risk management, digital strategy, fintech, and software development, enabling him to deliver high-quality results that drive business growth. John's robust understanding of the banking industry, combined with his technical acumen, makes him a pivotal figure in crafting and executing Built Technologies' strategic initiatives. His commitment to leveraging technology to improve banking operations has been instrumental in the company's success.More...
Lizzie Laster
Director of Customer Success
Verified
Lizzie is an energetic, customer-focused leader with a background in Customer Success, particularly in the SaaS and tech space. She’s passionate about building genuine relationships and delivering results that matter, whether it’s improving customer satisfaction and adoption, driving retention, or boosting revenue through expansions. Lizzie’s leadership style is approachable and team-oriented, and she’s all about empowering her teams to achieve their best while tackling challenges head-on.
With experience in everything from developing customer success strategies to onboarding, training, and optimizing customer experiences, Lizzie knows how to create meaningful, lasting impacts from hands-on client interactions to leading customer-facing teams. She works closely with sales and product teams to ensure customer needs are heard and met, always keeping an eye on the bigger picture. Data is her guiding force, but she’s always quick to add the human element, context, feedback, and real-world insights that makes any CS team powerful and invaluable.More...
Michael Crecca
Data Professional
Verified
Data Professional and MBA with 7+ years of experience building data and analytics infrastructure for companies looking to actualize their data for more insight and impactful decision making capabilities.
Think of me as someone who can help you build bridges from raw data all the way to actualized insights, and everywhere in between, able to work well with everyone from engineers to C-suite and client facing team members.
From Database development to building dashboard and reporting platforms, whatever data challenges you and your team our facing, I am here to help! Let’s talk!More...
Josh Crosby
Solutions Architect and FullStack Developer@Innovative Solutions
Verified
As Josh Crosby, I combine technical architecture expertise with business acumen, holding both extensive software engineering experience and an MBA. In my role as Solutions Architect at Innovative Solutions, I specialize in designing and implementing production-ready AI solutions, including both traditional ML and cutting-edge generative AI applications. I've architected and deployed these solutions on AWS Cloud infrastructure, leveraging services like Bedrock and integrating with leading AI providers, including Anthropic.
My expertise extends to infrastructure as code (IaC), where I implement and maintain cloud resources using Terraform and AWS CDK. I proficiently write infrastructure definitions in Python and TypeScript, ensuring reproducible, version-controlled, and automated infrastructure deployments across environments.
My full-stack development background enables me to build robust, scalable applications from the ground up. At the same time, my business education provides the strategic perspective to align technical solutions with organizational objectives. I've consistently improved operational efficiency through thoughtful architecture decisions and innovative problem-solving approaches. My work spans the complete solution lifecycle - from initial concept and architecture to production deployment and optimization.More...