Alice Phungu, as a Client Planning Advisor at Bsi Group, plays a crucial role in strategizing and implementing client plans to ensure customer satisfaction and business growth. She is responsible for understanding client needs, developing customized plans, and coordinating with different departments to deliver efficient services. Her role also involves monitoring and assessing the effectiveness of these plans, making necessary adjustments to enhance client experience and company profitability. Alice's expertise in client relationship management and strategic planning are instrumental in driving the company's success.More...