BroadPath
Company Employees
Kimberly Jones
Sales Coach @BroadPath
Verified
Kimberly Jones is a dynamic Sales Coach at BroadPath, where she leverages over a decade of experience to drive unparalleled sales performance and growth. Known for her innovative coaching techniques, Kimberly has successfully transformed underperforming teams into top revenue-generating units through her strategic mentorship and motivational leadership. Her expertise in customer relationship management and sales strategy has not only boosted BroadPath’s client satisfaction rates but also enhanced the company’s competitive edge in the marketplace. Passionate about empowering others, Kimberly is dedicated to fostering a culture of continuous learning and excellence within the sales community.More...
Katie Mowers
Provisioning Specialist @BroadPath
Verified
Provisioning specialist who works with clients and operations to onboard agents. I have expert knowledge in Microsoft excel and Visual Basic for application programming.More...
Amanda Shadrack
Senior Customer Success Manager (Enterprise) @Netomi (formerly msg.ai)
Verified
Amanda Shadrack, Senior Customer Success Manager (Enterprise) at Netomi, has consistently driven exceptional client satisfaction and retention rates, achieving a 98% renewal rate across her enterprise accounts. She spearheaded the implementation of an innovative AI-driven customer engagement strategy that resulted in a 35% increase in client productivity and a 40% reduction in support response times. Amanda played a pivotal role in securing a multi-million dollar contract with a Fortune 500 company, positioning Netomi as a leader in AI-powered customer service solutions. Her leadership in cross-functional teams has led to the development of new product features that have been adopted by over 80% of Netomi's enterprise clients.More...