Richard Schmidt is a seasoned Programme Manager at British Telecom, where he has been instrumental in driving innovation and operational excellence since 2015. With almost three decade of experience in the IT, telecommunications industries, Richard specializes in leading cross-functional teams to deliver complex projects on time and within budget. His strategic acumen and commitment to fostering collaborative environments have resulted in a 30% increase in project efficiency across multiple departments.
Richard holds a Master’s degree in Telecommunications Engineering from NYC and is a certified Project Management Professional (PMP). Known for his forward-thinking approach, he spearheaded the implementation of a cutting-edge digital transformation initiative that enhanced customer satisfaction by 25% and reduced service downtime by 40%.
Outside of his professional endeavors, Richard is passionate about mentoring young professionals and is actively involved in BT’s mentorship program. His leadership and dedication to excellence continue to propel British Telecom towards a more innovative and customer-centric future.More...
Lingaraj Sahu
Lead SRE@British Telecom
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I am working as a Lead SRE at British Telecom. I have successfully implemented various DevOps and SRE practices within the organisations which has helped my employer to achieve better operational efficiencies. I have also played a key role in setting up the organization's first ever SRE team which is now responsible for managing all the SRE related activities.More...
Kaushik Bhattacharya
Delivery Manager, Operations@British Telecom
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Operations Delivery Manager with 14+ years of experience in ITeS/BPO industry accross Customer Service, Billing, Order Management, Pricing, Project Support domainsMore...
Diwakar Pal
Commercial Manager@British Telecom
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As Commercial Manager at British Telecom, I have achieved a great deal in my role. I have been instrumental in driving the commercial success of the business, driving cost savings and revenue growth. I have worked closely with senior stakeholders to ensure that commercial objectives are met and exceeded. I have also been responsible for developing and implementing commercial strategies, negotiating contracts, and managing supplier relationships. Additionally, I have been responsible for the successful delivMore...
Kanica Ramchandani
CDM Expert@British Telecom
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Kanica Ramchandani is a highly skilled CDM Expert at British Telecom, where she effectively manages the company's Customer Data Management. With a strong understanding of data privacy regulations and customer data platforms, she ensures the seamless integration of data across various channels. Her expertise includes data management, data analysis, and strategic planning, contributing significantly to the company's data-driven decision-making process. Her role is crucial in improving customer experience, enhMore...
Zuhair Rehman
Technical Advisor@British Telecom
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Ambalika Chanda
Technical Delivery Manager@British Telecom
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Rekha Sharma
Resource Partner@British Telecom
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Ian Kendrick
Process Improvement Consultant@Pedik Consultantancy Ltd
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Ian Kendrick, a Process Improvement Consultant at Pedik Consultancy Ltd, is responsible for identifying, analysing, and improving upon existing business processes within the company. His role is to enhance efficiency, productivity, and performance by streamlining processes, reducing waste, and implementing new strategies. Kendrick's key tasks include conducting process audits, providing training to staff, and liaising with management to implement new process improvement strategies. His expertise lies in Lean Six Sigma methodology, project management, and change management. His work is pivotal in driving business growth and improving overall operational efficiency at Pedik Consultancy Ltd.More...
Tamara Lyster
Director / Freelancer@Engrafo
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And thank you for taking the time to visit. I’m Tamara Lyster, a freelance Project Manager and Business Analyst with deep experience in digital transformation.
We’re all under no illusion about the state of our economy. Businesses and employers need to apply deep scrutiny to how digital budgets are being spent and how resource is being engaged. Digital delivery professionals need to think differently about how we approach the job market to ensure we add tangible value and demonstrate / deliver clear results. Digital transformation still needs to happen – but capabilities need to be built faster and leaner than ever. There’s no room for fluff or budget ‘fat.’ Working with a freelancer could be the ideal alternative to permanent or contract resource to build and deliver your next digital project. Engage specialist expertise when you need it, but only pay for actual, productive time. I'd love to chat about how a freelance engagement could be the right solution to your project delivery needs.More...