John David Willis, as the Professional Services Manager at Brillion, is responsible for overseeing the delivery of services to clients, managing client relationships, and leading a team of service professionals. He ensures that the team meets performance targets, maintains high-quality standards, and achieves client satisfaction. Willis also plays a key role in developing strategies to improve service delivery, streamline processes, and enhance productivity. His leadership and management skills, combined with his extensive industry knowledge, contribute significantly to Brillion's success.More...
Valerie Kane
Accounting Manager@Brillion
Verified
An experienced accounting and payroll manager with 20+ years of experience in financial management, payroll processing and compliance. Skilled in over seeing end to end payroll systems, reconciling accounts, ensuring timely and accurate salary dispersements for the SaaS industry.More...
Sam Starett
Director of Operations, Customer@Brillion
Verified
👋 Hi, I’m Sam Starett— a systems thinker, operator, and problem-solver with a deep love for structure, clarity, and helping people get unstuck.
Over the last decade, I’ve led cross-functional teams in SaaS startups, scaling operations across Customer Success, Project Management, HR, IT, and Rev Ops. I’m the kind of generalist who thrives in the messy middle — where something isn’t quite working yet, but could, with the right process, platform, or conversation.
I specialize in:
- Untangling operational chaos
- Building tools that people actually use (Jira, Salesforce, Power BI, etc.)
- Leading with empathy and accountability
- Translating between tech, people, and business goals
Right now, I’m open to:
- Remote roles where I can wear multiple hats
- Strategic projects, fractional leadership, or consulting gigs
- Meaningful intros to companies who need someone who can step in and just… handle it
Outside work, I’m a neurodivergent creative with a soft spot for dogs, RPGs, fantasy novels, ancient civilizations, and learning how things work — whether it’s an AI system, an Excel formula, or a 200-year-old book binding.
If something here resonates — let’s connect. I’m always happy to trade ideas, referrals, or help make sense of complexity.More...