Alto conhecimento em Ciência de dados com mais de 6 anos de atuação no mercado.More...
Pedro Henrique Farbo Costa
Principal software developer
Verified
Pedro Henrique Farbo Costa is a highly skilled and experienced Principal Software Developer. He has dedicated his career to developing and implementing advanced software solutions that improve business operations and efficiency. Pedro's skill set includes proficiency in multiple programming languages, deep understanding of software development lifecycle, and expertise in agile methodologies. He has a proven track record of leading development teams, managing large-scale projects, and delivering high-quality software on time and within budget. His passion for technology and innovation, coupled with his leadership skills, makes him a key player in any tech-driven organization.More...
Carlos Alberto De Sousa
Operarion Manager@Contax S.A.
Verified
Results-oriented and experienced professional with 18 years of expertise as an Operations Manager / Head of Operations, specializing in operations optimization and impactful strategy development. My fluency in English and advanced proficiency in Spanish have enabled me to lead global operations, teams, and projects successfully, achieving proven results in customer engagement management and improvement through the application of agile methodologies and the implementation of innovative marketing initiatives.
I have extensive experience in financial planning, leading multidisciplinary teams, and conducting projects focused on continuous improvement. I am a specialist in omnichannel call center management, digital marketing, and the development of strong client relationships. My strategic approach to operational leadership is complemented by advanced technical knowledge and skills in creating and analyzing reports, as well as mastering various methodologies, ensuring a holistic and data-driven management approach, always focused on operational excellence.
QUALIFICATIONS
Digital Marketing / Igaming: Traffic management, ad creation, creative development, Google Ads and Facebook Ads tools management, Social Media Management, Affiliate/Agent/Influencer management.
Operations: People management, operational KPI management, global model implementation, operational and strategic client presentations, NPS management.
Finance: P&L management, financial budgeting, financial results presentation to the executive board; financial planning.
Commercial: Knowledge in pricing strategies, commercial presentations, pipeline management, client relationship management (Farmer), participation in RFPs (Hunter).
International Experience: Reporting to international stakeholders, managing financial projects globally, leading teams across Latin America.
Planning: Forecasting, productivity, control report management and implementation.
Projects: Activity schedule creation, project review, presentation of lessons learMore...