Campbell Robertson is the founder of Boxwood Strategy Group, a boutique consultancy specializing in customer success management and ethical AI strategies for small and medium-sized businesses. With over 20 years of experience at IBM, Oracle, and OpenText, Campbell helps organizations boost customer retention and adopt AI responsibly using his proprietary Value-First Method. His services include customer success strategy, ethical AI assessments, and bridging business-technical gaps for measurable outcomes. Campbell’s mission is to empower businesses to grow sustainably through proactive customer success and responsible technology adoption.More...