Emma Hiley is a seasoned professional with a defined career in customer service. With over a decade of experience in the industry, she has honed her skills and emerged as a customer service expert. Emma is recognized for her exceptional problem-solving skills, ability to handle customer complaints efficiently, and her prowess in building strong customer relationships. Her keen understanding of customer behavior and her commitment to delivering high-quality service have made her a valuable asset in the consumer services sector. Emma's expertise extends to training and mentoring teams, ensuring they are well-equipped to exceed customer expectations. She continues to inspire others with her passion for customer service excellence.More...