Business Analyst with solid experience in digital transformation projects, solution development, and IT process governance.
Currently working at an outsourcing company, I am allocated to strategic clients across different sectors, gaining broad experience in diverse projects, always focused on delivering real value to the business.
I have hands-on experience in initiatives ranging from process mapping and redesign (as-is/to-be), creating governance frameworks for areas such as IT Support and PMO, to the development of tailored system solutions.
In my current project, I perform a role similar to a Product Owner, being responsible for backlog management in Azure DevOps, writing user stories, mapping processes using BPMN with tools like Microsoft Visio, and transforming requirements into clear, prioritized deliverables for the team.
I work end-to-end, from needs analysis to strategic prioritization of demands, bridging business and technology areas to ensure efficient and goal-aligned project deliveries.
I am committed to transforming complex processes into simple, scalable, and sustainable solutions. I thrive in dynamic environments, leading communication among stakeholders and driving continuous improvement across all initiatives I am involved in.
Key areas of expertise:
- Business Analysis & Product Owner
- Process Mapping (as-is/to-be) using BPMN
- Backlog Management and Demand Prioritization (Azure DevOps)
- Process Structuring and Governance Frameworks
- Continuous Improvement and Digital Transformation
- Documentation and Definition of Functional RequirementsMore...
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