I’m a Customer Success leader with a strong foundation in support operations, process design, and stakeholder collaboration — especially in fast-moving startup environments where “wearing many hats” is part of the culture.
At Boostr, I’ve grown through several roles driven by a consistent track record of impact, initiative, and cross-functional leadership. While my core responsibilities involve resolving complex client issues and support systems enablement, I’m often called on to lead or contribute to projects spanning Support, Success, Product, Data, Engineering, and Integrations.
I’m most at home in the gray areas — where structure is still forming, where teams need a go-to person to get things unstuck, and where a thoughtful process or a well-placed message can make all the difference. I enjoy solving real problems, collaborating with diverse teams, and creating clarity out of chaos.
I enjoy connecting with others who are helping people work smarter, communicate better, or deliver better service — especially those navigating similar challenges in high-growth environments like ours at Boostr.More...
Rebecca Shepland
Client Partner@boostr
Verified
Customer-centric professional with over a decade of experience in delivering client satisfaction and fostering long-term relationships across agencies, digital publishers and AdTech.More...