Director IT Process and Innovation@Blue Cross Blue Shield of Kansas City
Verified
Olivia Clark serves as the Director of IT Process and Innovation at Blue Cross Blue Shield of Kansas City, where she spearheads transformative technology initiatives to enhance operational efficiency and customer experience. With over 15 years of experience in the IT sector, Olivia has a proven track record of implementing cutting-edge solutions that drive business growth and streamline processes. Her leadership in adopting agile methodologies has significantly reduced project turnaround times, earning her recognition as a thought leader in digital transformation. Olivia holds a Master's degree in Business Administration and is passionate about mentoring the next generation of tech innovators.More...
Stefanie Ford
Ops Mgr, Process Designer, & CX
Verified
20 year seasoned professional experienced in Ops Management, LSS Process Improvement, and CX. Strong experience in healthcare as well as banking, and retail.More...