Customer Service Manager@Blue Cross Blue Shield of Illinois
Verified
Heather Tovar is the Customer Service Manager at Blue Cross Blue Shield of Illinois, where she leads a dynamic team dedicated to enhancing customer satisfaction. With over 24 years of experience in the healthcare insurance industry, Heather has a proven track record of implementing innovative solutions to improve service efficiency. She holds a degree in Healthcare Management from the University of Phoenix and is passionate about mentoring emerging leaders in her field, creating a safe space for others to be seen and heard. Outside of work, Heather enjoys hiking and exploring local art galleries.More...
Dalwin Gonzalez-Johnson
Care Coordinator@Blue Cross Blue Shield of Illinois
Verified
Licensed Profession Counselor
Experience began as a Milieu Therapist at Children's Medical Center, Dallas
Therapist at Child and Family Guidance Center, FPP
Treatment Manager at Green Oaks Hospital
Therapist at Eating Recovery Center
Therapist, Presbyterian Hospital, Eating Disorders
Therapist, Presbyterian Hospitals IOP Program
Care Coordinator, Blue Cross Blue ShieldMore...
Angie Hawkins
Fractional Finance Controller
Verified
Hi! I'm Angie.
I help growth-focused businesses gain financial clarity and make smarter decisions through expert financial modeling, budgeting, and planning.
📈 Fractional Controller
🔍 Finance Transformation Expert
💡Purpose-Driven, Insight-Led, Results-Focused
🚀 Authentic Leadership + Strategic ExecutionMore...
Eric Aldrin
Senior Program Manager@EBA Computer & Associates
Verified
IT Executive with over 24 years of experience in guiding global business strategy with established and emerging IT technologies to achieve maximum operational impacts with minimum resource expenditures. Proven ability to implement standards, procedures and policies that improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Excellent business communication, organizational and interpersonal skills, with the capacity to streamline technological operations and increase profit margins in a fast paced, dynamic environment. Expertise in developing Information Security, Business Recovery and Continuance plans. Self-directed, with the confidence to make critical decisions in a timely manner under tight deadlines. Fully certified professional in CISSP, SCTA, SCSP, Security+, MCP, ITIL, PMP, SMC, Six Sigma Black Belt, Writing.IO AI, Copilot AI, ChatGPT AI and 10x certified Data Analyst.More...