Account Manager@Blue Cross and Blue Shield of Kansas City
Verified
I am an accomplished Account Manager at Blue Cross and Blue Shield of Kansas City, where I excel in building strong client relationships and delivering tailored health insurance solutions. With over 8 years of experience in the customer service industry. I’m very passionate about enhancing customer satisfaction and streamlining account processes. I also hold a bachelor's degree in Psychology from the University of Central Missouri. Outside of work, I enjoy finding local coffee shops, spending time with friends & family, and playing with my daughter.More...
Lindsey Peterson
Medical Management Coordinator@Blue Cross and Blue Shield of Kansas City
Verified
Results-driven customer service professional with extensive experience in delivering exceptional support through multiple channels, including phone, email, and live chat. Skilled in problem-solving, empathetic communication, and handling complex customer inquiries with professionalism and efficiency. Proven ability to collaborate across teams, adapt to fast-paced environments, and manage customer issues from initial contact to resolution.More...
Matthew Waterman
Cyber security analyst@employers insurance group
Verified
Experienced Cybersecurity Analyst | Specializing in Threat Detection and Incident Response | GSEC certified | IT Support and Helpdesk Experience | Project Management Experience | Sport ball enthusiastMore...
Stefanie Ford
Ops Mgr, Process Designer, & CX
Verified
20 year seasoned professional experienced in Ops Management, LSS Process Improvement, and CX. Strong experience in healthcare as well as banking, and retail.More...
Michael Larma
Senior Program Manager
Verified
Michael Larma, as the Senior Program Manager, you are responsible for overseeing the planning, development, and execution of various projects. Your role includes coordinating with different teams, managing resources, and ensuring that the projects are completed within the set timeline and budget. You are also tasked with managing risks, resolving issues, and reporting the project's progress to the stakeholders. Your leadership, strategic planning, and decision-making skills play a critical role in the successful completion of the projects.More...
Renuka Nalluru
Senior Data Governance Analyst@U.S Bank
Verified
I am a highly skilled and experienced Data Governance Analyst currently serving in a senior role at U.S. Bank. I possesses deep knowledge in data analysis, data management, and data governance. Throughout my career, I’ve demonstrated ability to improve business performance through data-driven decisions. I also hold a strong background in implementing data governance strategies, ensuring the quality and security of data, and leveraging data analytics to support business objectives.More...