Binfo Ltd has made significant strides in improving our customer relationship management (CRM) system. The updated CRM system is now more efficient, user-friendly, and able to deliver accurate real-time data. We have also integrated advanced analytics to help us understand our customers better and provide personalized services. However, there are still opportunities for enhancements, particularly in the areas of automation and AI integration. Your expertise as a Senior CRM Solution Architect will be invaluable in driving these improvements and ensuring our CRM system remains a strategic tool for business growth.More...