As a former Sr. Manager of Subscription Renewals at Infor, I have successfully maintained a high renewal rate, significantly reducing customer churn. I've implemented effective strategies for customer retention and improved the overall subscription experience. My efforts have resulted in increased revenue and customer satisfaction. I've also led a dedicated team, fostering a positive and productive work environment. I have streamlined the renewals process, making it more efficient and user-friendly. My strong communication and negotiation skills have been instrumental in resolving any issues and ensuring customer loyalty.More...