20+ years of experience in Marketing with niche in retail and restaurants. Analytics, strategy, building sales and brands that connect with customers.More...
Justin Thompson
CX Strategy Consultant
Verified
I'm Justin, a CX Strategy and Customer Lifecycle consultant. I've spent my career helping numerous businesses identify how their day-to-day operations that customers experience have a tangible impact on business growth and retention. I focus on data analysis, program development, and change management to help teams and organizations orient themselves around customer lifecycles, helping marketing, sales, product, and support align on key performance metrics that tie to financial outcomes.More...