Seasoned healthcare professional with 20 years of expertise in project management, strategy, revenue
cycle, and operations across hospital and physician practice settings. Certified Project Management
Professional (PMP) with a strong background in process improvement, leadership, and emergency
operations. Recent recipient of a graduate certificate in Data Science, with advanced proficiency in Python,
Power BI, SQL, and Azure, enhancing data-driven decision-making capabilities. Disciplined Agile Scrum
Master, currently pursuing Agile Certified Practitioner (PMI-ACP) certification. Proven track record of leading
cross-functional teams to deliver projects on time, within budget, and exceeding expectations.More...
Makayla Wood
Nurse Manager@Ballad Health
Verified
Ballad Health is making significant strides in improving patient care and employee satisfaction. Nurse Manager Makayla Wood's leadership has been instrumental in these advancements, particularly in the areas of staff training, patient safety, and quality improvement. She has successfully implemented new protocols and procedures to enhance patient care, leading to increased patient satisfaction rates. Despite the challenges presented by the ongoing pandemic, Wood has managed to maintain high morale among her staff, fostering a positive and collaborative work environment. The company's financial performance remains strong, largely due to increased efficiency and cost management in Wood's department. Moving forward, Wood's focus will be on continuing to improve patient outcomes and staff productivity, while also prioritizing staff well-being.More...
Rebecca Coley
Director, Patient Care Services@Ballad Health
Verified
Rowena Lyons
Corp HR@Ballad Health
Verified
Rowena Lyons is a dedicated and experienced Human Resources professional, currently serving as the Corporate HR at Ballad Health. She has a strong understanding of HR policies, procedures, and benefit programs, coupled with a proven ability to implement strategies that support business and financial objectives. Throughout her career, Lyons has demonstrated a commitment to improving employee performance, engagement, and satisfaction. She excels in guiding and advising leaders on strategic and organizational planning, helping to foster a positive workplace culture. Lyons always upholds the highest level of confidentiality and adheres to all ethical standards in the HR field.More...