With over 15 years of experience in the call center and customer service industry, I have held roles ranging from trainer and supervisor to manager, working in both Turkey, Greece and internationally. Alongside my core expertise in customer service, I’ve pursued training in directing, scriptwriting, and production as personal interests. Recently, I have become highly interested in generative AI, focusing on video creation and exploring prompt engineering. I am passionate about merging creativity with technology to enhance customer experience and innovate in content creation.More...