Dynamic digital marketing professional with 5 years of experience leading social media campaigns, managing online communities, and delivering measurable results. Adept at creating impactful digital strategies that drive brand growth, enhance customer engagement, and optimize processes for efficiency. Proficient in leveraging tools like Metricool, Google Analytics, and CRM platforms to monitor performance and refine strategies. Passionate about staying ahead in the fast-evolving digital landscape while fostering meaningful connections between brands and their audiences.
Key Achievements
Led projects improving CRM efficiency by 15% and enhancing customer satisfaction by 10%.
Increased social media reach by 10% and optimized campaigns, yielding an 8% improvement in results.
Fostered strong community relationships, building trust and loyalty through personalized engagement.
Designed chatbots that automated processes, boosting user experience by 25%.
Successfully managed online reputation, ensuring timely responses and positive brand interactions.
Skills Snapshot
Digital Marketing & Strategy: SEO, SEM, Social Media, Email Marketing, Web Analytics.
Community Building: Audience Engagement, Reputation Management, Emotional Branding.
Project Management: Planning, Budgeting, Results Analysis.
Tools & Platforms: HubSpot, Metricool, Google Analytics, Canva, Adobe Creative Suite.
Languages: Spanish (Native), English (B2).
With a track record of driving growth and innovation, I am committed to creating meaningful digital experiences that deliver value to both brands and their audiences.More...