With a proven track record in customer service and operations management, I possess expertise in team leadership and a commitment to enhancing customer satisfaction. My rapid advancement in engineering and computing has honed my analytical and technical skills, enabling me to identify optimal solutions through programming and technical analysis. This proficiency, coupled with over three years of experience in customer service solutions, CRM, automation softwares, and paid traffic campaigns, equips me to seamlessly adapt to existing workflows or establish comprehensive service ecosystems that encompass full reporting and identify potential weaknesses.More...