Mellisa Michael has distinguished herself as a leading Dispute Support Officer, successfully resolving over 500 complex cases with a 98% satisfaction rate. She spearheaded the development of an innovative conflict resolution framework that reduced case processing time by 40%, earning her the prestigious Excellence in Mediation Award in 2022. Mellisa's expertise in negotiation and mediation has been sought after by international organizations, leading to her keynote address at the Global Dispute Resolution Conference. Her dedication to professional growth is evident in her completion of advanced certifications in conflict management, making her a pivotal asset to her team and clients alike.More...