I’m a results-driven operations and program leader with a background in fintech, SaaS, and enterprise software. In my current role as Director of Shared Services at Aurora Payments, I lead our PMO, Project Management, and Learning & Development teams. I’ve built and scaled cross-functional departments, led software launches for platforms like ARISE, Nailsoft, and Calendarise, and stood up new teams to support third-party software integrations. My focus is on aligning systems, people, and processes to drive efficiency, improve customer experience, and support company growth. I’m comfortable managing complex, fast-moving initiatives and enjoy building the structure and clarity needed to help teams execute at a high level.More...
Dynamic in Learning, Development, and Operations with over 7 years of experience driving organizational success through innovative training strategies, operational efficiency, and talent development initiatives. Proven track record in designing and executing impactful learning programs aligned with business objectives, while optimizing internal operations to support scalable growth. Adept at leading cross-functional teams, implementing performance-driven solutions, and leveraging technology to enhance employee engagement, operational flows, and organizational development.More...