Dynamic leader with over thirteen years of experience in building, selling, and delivering IT service solutions that drive efficiency and reduce overhead. Proven expertise in decision-making and cross-team collaboration to achieve organizational goals and solve complex challenges. Highly experienced in managing employee and community education programs, with a strong focus on operational success. Currently serving as a Cloud Solution Architect at Microsoft, I have held various leadership roles, including Director of Integration Services at Atea Global Services and Head of End User Services at Datwyler IT Services, where I developed a reputation for strategic leadership and results-driven execution.More...