Nathalia Marques is a seasoned professional currently serving as a Customer Service Supervisor at Uber Tecnologia. She has a proven track record in customer service management, demonstrating excellent problem-solving skills, team leadership, and a strong commitment to customer satisfaction. Nathalia has been instrumental in streamlining and improving processes, enhancing productivity, and implementing strategic solutions for better customer service at Uber Tecnologia. With her exceptional communication skills and a deep understanding of customer service dynamics, she has successfully led her team to deliver top-notch customer experience. Prior to joining Uber, Nathalia held several customer service roles where she honed her skills and expertise. She is a dedicated professional, continuously striving to improve service standards and customer satisfaction levels.More...