Hi, I'm Emily! I'm a Program Manager with experience working in Customer Success and Sales. I've been working as a PM in SaaS for over five years. I love building programs that help customers succeed, and honestly, seeing those efforts translate into real retention and revenue growth is incredibly rewarding.
I'm empathetic and great at working with all types of people (thank you, hospitality background). I'm very collaborative and adaptable; I can lead when needed or jump in to fill gaps on a team. I'm super organized and detail-oriented, which helps me manage programs and keep everyone on track. I also like to think creatively and solve problems; I ask a lot of questions to really understand the "why" before finding solutions.More...