Hi! 👋🏼 I work in Customer Care for a Property Management software. I spend my day analyzing accounting reports, bank reconciliations and on the phone with property managers explaining how our software works. I have been promoted twice in my three years with the company, but I would say my greatest accomplishment is being called mom by my little girl!More...
Jenna Loeser
Executive Assistant@AppFolio
Verified
Executive Assistant and Team Operations Manager on the Marketing Team at AppFolio.More...
Kristen Chambers
Customer Care Specialist II@AppFolio, Inc.
Verified
I bring over 20 years of experience in customer-facing roles across various industries, with a strong focus on team leadership, operations management, and cross-functional collaboration. I spent over 12 years in Property Management, including serving as the Regional Property Manager, where I led a team of seven and managed a portfolio of over 160 doors.
In addition to my property management experience, I’ve owned and operated multiple businesses, gaining hands-on expertise in business strategy, risk management, and customer experience.
Currently, I work as a Customer Care Specialist at AppFolio, where I consistently exceed performance goals, contribute to team success, and am recognized for my ability to drive meaningful results. My background reflects a proven track record of leadership, adaptability, and high-level impact.More...
Ryan Prim
Customer Solutions Expert@AppFolio, Inc.
Verified
Ryan Prim is a distinguished Customer Solutions Expert at AppFolio, Inc., where he has consistently driven innovation and excellence. In 2022, he spearheaded the development of a new customer feedback system that increased client satisfaction scores by 30%. Ryan also led a team that successfully streamlined the onboarding process, reducing the average time to implementation by 40%, enhancing overall customer experience. His strategic insights and dedication earned him the prestigious AppFolio Excellence Award in 2023, recognizing his outstanding contributions to the company's growth and success.More...
Sarah Taylor
St. Compliance Specialist, AML Payments & Compliance@AppFolio, Inc.
Verified
Shana Wilson
Verified
My background in user experience, product adoption, and client onboarding aligns perfectly with your UA testing post.
I would love to learn more, create a profile and get activated right away.
Look forward to working with you and your team ◡̈More...