Client success executive leveraging deep client success and product management experience in the CPG and Beverage Alcohol verticals to set the vision and oversee strategic execution for a Client Service team. Client partner to work closely with customers to ensure adoption of products and services, to help customers plan and understand the best ways to utilize products and services based on the customer’s business needs or business plans, and to educate customers on the flexibility and capabilities of products and services to promote retention and customer satisfaction and growth. Inspiring mentor and coach to attract and retain top tier talent and lead and scale a Client Service team responsible for meeting/exceeding product and service gross profit targets.More...