Angela Behun is a dedicated Customer Service Specialist at TTEC, where she has excelled in enhancing client satisfaction through innovative problem-solving and personalized support. With over five years of experience in the customer service industry, Angela has a proven track record of improving customer retention rates by 20% year-over-year. Her expertise in utilizing advanced CRM tools has streamlined communication processes, significantly boosting team efficiency. Angela's commitment to continuous improvement and her passion for delivering exceptional service make her a vital asset to the TTEC team.More...