I am currently a lead supervisor for this company and have been employed by them for over 2 years. Our previous company Voicelog was acquired by this team and I was employed for approximately 20 years with them. I started out as an agent and eventually moved up to a Superviaor. We are a third party verification company who verify service la for different companies based in certain criteria.More...
Laurel Ardle
Sr Client Solutions Manager@AnswerNet
Verified
Worked in Operations in a Director role responsible for over 150 employees for 20 years, spent 5 years as a Sales Manager and have been in Client Solutions for more than 6 years.More...
Steve Webster
Semi-Retired IT Consultant@Private Consultant
Verified
Professional Profile
A professional, strategic, and entrepreneurial CEO/CXO/VP who adapts quickly to new and complex environments. Very fast learner. Utilises diverse skills to improve multiple areas of businesses, while collaborating successfully with executive and employees as an excellent team builder and establishing a positive working culture. Supports businesses at all stages, from start-up to a period of significant change, through a focused management style. Implements cost-effective procedures to achieve optimal revenue, while constantly meeting and exceeding customer satisfaction. Identifies individuals’ core skills and guides on how to efficiently use them. Improves each member of the team. Thorough understanding of Banking, IT, Telecom Industry, SaaS, CCaaS. SDLC expert, having come through the ranks and performed all roles - operator/tester/programmer/business analyst/project manager. Excels at change and project management, having delivered over 3,000 projects. As a natural leader and confident communicator, builds strong working relationships at all levels. Excels at building teams and a “work hard/play hard” culture. A flexible person who can perform multiple roles including Board, C-Suite, Client Solutions, Change Management and critical high value projects. Has multiple proven successes as a CEO. Excels at Client Management, developing deep and trusting relationships.
Seeking a challenging position, preferably in novel technology within a forward-thinking organisation that promotes an excellent culture for staff and clients.
Competencies
Professional CXO ▪ Program/Project Management ▪ Relationship Building ▪ IT & Software Development ▪ Client Care & Solutions ▪ Banking & Financial Skills ▪ Systems Development ▪ Risk Management ▪ Portfolio Management ▪ C-Suite & Senior-Level Relations ▪ Strategic Planning ▪ Business Development ▪ Revenue Growth ▪ Change Management ▪ Team Management ▪ Interpersonal Communication ▪ Business Analysis ▪ M&A experience ▪ Consulting ▪ SaaS▪ CCaaSMore...