Senior Product Designer with 20+ years delivering end-to-end digital products across web and mobile platforms in complex and regulated industries: Fintech, Healthcare, Government, Pharmaceutical, Insurance, Sports Betting, and Industrial B2B.
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Design system architecture and governance, tool integration (Figma, MCP Server, Storybook, Zeroheight), workflow automation, handoff frameworks, and design team enablement.
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Extensive experience where design decisions are shaped by compliance, legal requirements, and business rules. Improving clarity and usability within real constraints.
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10+ years directing cross-functional design teams. Expertise in knowledge transfer, training delivery, mentorship, and stakeholder alignment across UX, Engineering, and Product.
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Full-cycle research: VOC sessions, stakeholder interviews, CX ticket analysis, heuristic evaluations, persona development, journey mapping, card sorting, competitive analysis, MVP definition, and UX roadmaps.
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Leveraging Claude, ChatGPT, v0, and MCP Server to accelerate design-to-code workflows, automate component generation, and optimize design processes.
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Take loosely defined problems and run with them independently ā from discovery and stakeholder interviews to solution definition and shipping.More...