As the Lead Business Analyst at Anderson Business Advisors, Erica leverages over a decade of company experience to drive strategic decision-making and process improvements. She manages 3 Salesforce development teams, working with the Scrum Master and other Business Analysts to ensure Sprints are completed timely & all features/user stories are complete with acceptance criteria.
With a keen eye for detail, a love of problem-solving and a people, Erica has successfully led numerous projects that have optimized operations and increased client satisfaction through improving internal systems.More...