Virtual Admin & Creative Designer, Proofreader, and Life Coach
Verified
I have over 15 years of experience in healthcare operations, where I focused on business process improvement, service development, and growth strategy across multidisciplinary teams. My work supported both front-line clinical teams and back-end administration, streamlining systems to improve patient care and team efficiency.
Alongside my operations background, I’ve developed strong capabilities in virtual administrative support, data capturing, proofreading, advanced Excel, and Canva-based design. I specialize in helping businesses present information clearly and professionally — from brochures and branded documents to reports and social media templates.
Key achievements include:
• Leading and implementing process improvements in busy healthcare environments, resulting in measurable service efficiency gains
• Designing and formatting 200+ business documents and brochures for clinics, educators, and entrepreneurs
• Managing data capturing and reporting systems with high accuracy and reliability
• Supporting small business owners and wellness professionals with virtual admin, onboarding kits, and branded Canva designs
• Developing a Christian-based self-coaching framework, currently being turned into an online video course
I thrive at the intersection of systems thinking, creative communication, and people-first support, offering a rare blend of operational insight and design skill — ideal for growing businesses that want to scale smart.More...