Dynamic IT leader with over 18 years of experience in driving operational excellence, cloud delivery, and scalable infrastructure within fast-paced, customer-focused environments. Demonstrates proven expertise in cloud service provisioning, incident management, vendor relationships, and cross-functional collaboration. Skilled in leading global teams, implementing IT and security roadmaps, and aligning technology strategies with business objectives to achieve measurable results. Passionate about fostering innovation, enhancing system performance, and ensuring seamless customer experiences.More...