I am a UX and Service Design leader with over 15 years of experience driving digital transformation in healthcare systems. My work bridges public and private sectors, combining a deep understanding of complex environments with a human-centered approach to design.
I currently lead UX initiatives at the Buenos Aires City Government’s Department of Health IT (DGSISAN), where I help shape strategy, guide multidisciplinary teams, and ensure technology serves both professionals and patients.
I specialize in translating real-world needs into actionable insights, aligning user experience with organizational goals. Whether leading research on patient journeys, mentoring residents in design thinking, or developing AI-integrated solutions, I focus on creating impact, promoting cross-functional collaboration, and building sustainable change.More...