Alarm New England has maintained a strong reputation for providing top-notch security solutions. As a Customer Service Representative, Jacob Mettica plays a crucial role in maintaining customer satisfaction and loyalty. He handles customer inquiries, resolves issues, and provides information about the company's products and services. His role is pivotal in enhancing the company's reputation, improving customer retention, and driving sales growth. His effective communication skills, problem-solving abilities, and dedication towards customer satisfaction greatly contribute to the overall success of Alarm New England.More...