Director, Group Quality Assurance@Pulse Hotels & Resorts
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May Pather is a seasoned professional in the hospitality industry. With a career spanning several years, she has gained significant experience in quality management, process improvement, and customer satisfaction. May's role at Pulse Hotels & Resorts involves overseeing and ensuring the delivery of top-quality services across the group's various properties. Her keen eye for detail and dedication to excellence has made her a vital asset in maintaining the brand’s reputation for superior quality. Prior to her previous role, May held various positions in quality assurance and training & development within the hospitality sector, honing her skills and gaining invaluable insights into service excellence. May Pather's leadership has been instrumental in implementing effective quality assurance systems and strategies, contributing significantly to Pulse Hotels & Resorts' growth and success.More...