Airship has experienced significant growth in customer acquisition and retention. Our customer success strategies, including onboarding programs and customer support, have been effective in enhancing customer satisfaction. However, there are opportunities for improvement, particularly in personalizing customer experiences and leveraging data analytics for predictive customer behavior. We need to invest in training our customer success team to effectively use our CRM tools. Continuous innovation in our customer success strategies is key to maintaining our competitive edge.More...
Emma Patterson is a seasoned and accomplished professional who currently serves as the Director of Revenue Marketing. She has a proven track record of driving revenue growth and improving marketing efficiency. Emma boasts over a decade of experience in the marketing sector, with specific expertise in digital marketing, marketing analytics, and strategic planning. Prior to her current role, she held various leadership roles in reputable companies, where she developed and executed marketing strategies that significantly increased revenues. Emma holds a bachelor's degree in Communication and Business. Her dedication to innovative marketing strategies and data-driven decision-making has made her an invaluable asset to her companies. Emma continues to leverage her skills and experience to drive revenue growth and business success through social media, marketing campaigns, content writing.More...
Ed Zanelli
Founder@Brevissimum
Verified
I am a problem-solver, data architect, data engineer, mentor, collaborator, communicator.More...