I am a seasoned Programme and Project Manager, as well as a certified Scrum Master, with over 20 years of experience driving business transformation initiatives for software vendors, systems integrators, and customers across diverse industries. My expertise includes:
• Programme & Project Leadership: Delivering complex projects in Higher Education, Telco, Retail, FMCG, Manufacturing, Government, Banking, Construction, Mining, Utilities, and Health, utilizing Waterfall, Agile, and hybrid governance frameworks.
• Digital Transformation: Implementing eCommerce platforms (B2C/B2B), process automation, and omni-channel strategies with Salesforce, RPA, and custom website development for customer portals and contact centers.
• ERP & Business Systems Implementation: Leading end-to-end deployments of solutions such as Workday HCM & Finance, SAP ECC/MRP & SuccessFactors, Oracle EBS & Commerce, PeopleSoft, and Salesforce CRM.
• Mergers & Acquisitions: Managing strategic M&A projects in energy, FMCG, and healthcare, including for British Gas, Fonterra, and NZ Health.
• Knowledge Management & AI Solutions: Developing ML, Neural Network, and Azure solutions, alongside Salesforce, Siebel, and Oracle Knowledge Management implementations in sectors such as mining, local government, and aviation.
• Leadership & Change Management: Guiding teams in Agile adoption, stakeholder engagement, project recovery, and delivery lifecycle management.
• Certifications & Tools: Proficient in Scrum, SAFe, PRINCE2, PMP, and OUM methodologies, with hands-on experience using Azure Boards, JIRA, Slack, and Confluence.
• Vendor & Contract Management: Skilled in RFP development, contract negotiation, and vendor-customer relationship management on both sides of the table.
I am highly motivated, effective at managing stakeholders at all levels, and committed to delivering business value through innovative, strategic solutions.More...