Advanced Business Solutions (part of Advanced Computer Software Group Plc)

Company Employees

Pragna Tevani

Founder @Belonging Matters Ltd

Verified

Profile A committed, confident leader with excellent interpersonal and communication skills who can develop long-term trusted partnerships with all business stakeholders, clients, suppliers, and internal teams. Focused on achieving high levels of customer satisfaction and providing end-to-end customer service, with experience in leading large teams. A proven track record in designing and implementing new processes to improve quality and efficiency whilst reducing cost within an organisation's service support model, with expert knowledge in service desk, service transition, operations, service delivery and service improvement. A bold but empathetic and intuitive leader who desires to serve and help others, creating kind and inclusive workplaces along the way. Outside my professional career, I have volunteered as a mentor with Diversity Role Models and Westminister Council. I am an active member of the Gay Indian Network (founded in 2013), which supports LGBTQ+ people from the South Asian diaspora. I recently delivered a DEI workshop (titled: Building a Thriving Workplace) to SME business leaders as part of the Wonderful World of Wellbeing network. I have been invited to deliver a follow-up workshop on Unconscious Bias in September and October.More...