As a Sales and Operations manager in the EV Industry, I have 10+ years of customer success and key account management experience. I managed a team of 9 employees and was responsible for many projects and process improvement implementations. I excel at customer care and after-sales care. Most recently, I have been working on AI model training, performance evaluation, and improvement projects. I have experience working with Salesforce, Power BI, Excel, ClickUp and other platforms. I am also bilingual in French and English.More...