As a seasoned professional in multiple
support operations, my latest being
that of overlooking multiple telecoms
software support operations. I bring a
wealth of experience and expertise as
a fully rounded Support Operations
Executive. I carry with me sound
business acumen, vision, and a proven
history of success in managing and
optimizing support. I see myself as a
strategic leader who excels in driving
efficiency, enhancing customer
satisfaction, and ensuring the seamless
functioning of software support
operation teams built to maintain high-
levels of up-time to business-critical
solutions/products across multiple
geographies. With years of customer
service-based delivery experience, I
pride myself in being extremely client-
centric with a strong passion for
solution adoption and appreciation
whilst also ensuring alignment to
customer's (long and short term)
technology and financial strategies.More...