SYSTEMS, GUEST/USER EXPERIENCE, AND REVENUE STRATEGY FOR HOSPITALITY AND WORKPLACE
A tenacious leader with a rich history of developing successful cost-saving operational processes and strategies that enhance outcomes, supportive change, and training activities. Reputation for balanced revenue generation and customer satisfaction with a record of leading $1 billion in concurrent projects with a 98% schedule delivery, 97% cost threshold, and 96% customer satisfaction index. Boasts exceptional thought leadership as a trusted advisor to C-Suite and cross-functional leadership while seeking out and capitalizing on revenue, content, and commercial opportunities.More...